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Frequently Asked Questions (FAQ)

Parents / Guardian

  • How do I contact the relevant teacher-in-charge for my child / ward?
    • Please email us at ytss@moe.edu.sg or call us at 67587219 to advise you on your concern. 

  • How do I access the term timetable for my child / ward?
    • The term timetable is available in the Parents Notification Page. A link is also available in the Announcements section at the bottom of the homepage.

  • How do I access the user guide for the 'Parents Gateway' Application?
    • Please click here to view the user guide.
    • Further details are available at the ‘Parents Gateway’ page under the ‘Parents Links’ section.

  • Where do I find the details on Parents' programs and workshops organized by the school?
    • Details on the list of programs for parents are available in the ‘FamilyMatters!@School Programme’ section under the ‘Parents Links’ section.
    • Please click here to view the webpage.

  • How do I access the ‘School Bag’ website?
    • Please click here to access the website.

  • How do I find out more about the policy coverage, including pre-existing medical conditions, of the students' travel insurance by MOE-appointed insurer?
    • Please click here for FAQs on NTUC Income's travel insurance for MOE schools.

  • How do I log in to MC online for Parent-Teacher Meeting (PTM) booking?
    • Please click here for step-by-step guide.